From April 2013 the CQC (Care Quality Commission) will be monitoring all GP Practices to ensure there is compliance with regulations. If you have any concerns they can be contacted via:

National Customer Service Centre

Telephone: 0300 061 6161
Fax: 0300 061 6171

Or write to them:

CQC National Customer Service Centre Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA