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Call 111 - When it is less urgent than 999

COVID-19 Action Plans and Information for Stopgate Patients


When your child is ill or injured it is very dif´Čücult to decide if/when to call your child’s GP, NHS 111, or go the Accident and Emergency Department (A&E).

While the government is asking everyone to stay at home, it can be confusing to know what to do.

For full advice, please click here

Do you have symptoms that suggest Coronavirus:

Fever and cough ring 111 as this could be coronavirus : Do not ring the surgery

Support for high risk patients

Liverpool City Council have volunteers supporting high risk patients (any patient who has to self isolate because they have medical conditions). Support with food, medicines and general help.

0151 233 3066

GP Services - Access to GP care remains open

Hospital will be now accepting hospital referrals now as there is concern that patients are not seeking help for non-COVID problems. Please do make a telephone appointment at the surgery to ensure that you are not delaying treatment for medical problems.

Mental Health Issues

Mental Health (24/7) Adult 0151 296 7200 Patient can now ring for DIRECT access (no need for GP)

Children's mental health (Aged 0-18 years) 0151 293 3577 can be accessed directly by patients without GP referral

Adult mental health - Patients can now access mental health services directly by telephoning 0151 330 7332.

Online and phone psychological support from Mersey Care - click here for more information (PDF, 57KB)

Liverpool CAMHS Support - ensuring children, young people and families get the support they need - click here for more information (PDF, 310KB)

Womens Health Services

Contraception services for emergency and oral contraception link:

For this services you will need your recent blood pressure reading which we will pass to patients if the surgery is contacted. You have have your oral contraception posted 1st class.

Abacus sexual services and contraception: 0151 247 6555

British Pregnancy Advisory Service or ring 03457 30 40 30

Walk in Centres are open by appointment only but only accessible by patients ringing 0300 100 1004

Blood test centres only open with pre-arranged appointments and a blood test from and telephoning  0151 295 3400 option 4.

Isolation Notes

Isolation sick note are not to be done by practice. Patients should contact 111 or visit and a sick note will be emailed to you.

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